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  • UGG will guide you through the video gaming licensing process from start to finish.
  • UGG’s goal is to maximize revenue and profits for its partner locations. Maximum profits begin with the correct selection of equipment.
  • UGG will help you maintain compliance with all IGB rules and regulations. We monitor all licenses and fees associated with your gaming license.
  • UGG will alert you when a payment is due.
  • UGG provides a live 24/7 hot line to make sure your games are always operating and generating revenue. Our state-of-the-art operations center provides fast and responsive service.
  • UGG provides in house marketing and design assistance to help you better your business.


Our in-house operations center actively monitors your slot machines to ensure maximum functionality. Should a need for service arise, one of our trained technicians will be there to answer your call. Our field technicians are available to respond to any issue that may arise, and typically arrive at your location within an hour of placing a call for service. Using our state-of-the-art cash management program, we ensure your players will never be disappointed by an empty redemption terminal.

As a terminal operator in Illinois, we can help to answer all questions you may have. Don’t hesitate to reach out to us to learn more about what we can do for your establishment!

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